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  • What is diatomaceous earth, and why is it used in household products?
    Diatomaceous earth is a naturally occurring sedimentary rock made from fossilized remains of diatoms. It's highly absorbent, antimicrobial, and eco-friendly, making it ideal for use in household products for moisture absorption, odor control, and more.
  • What are the benefits of using diatomaceous earth household products?
    Diatomaceous earth household products offer numerous benefits, including moisture absorption, odor control, antimicrobial properties, and sustainability. They are safe, eco-friendly alternatives to conventional products loaded with chemicals.
  • Are Botanic SG's products environmentally - friendly?
    Yes, our diatomaceous earth household products are environmentally - friendly. Diatomaceous earth is a renewable resource, and our products are designed with sustainability in mind.
  • Are Botanic SG's diatomaceous earth household products safe for use?
    Yes, our diatomaceous earth household products are safe for use. They are made from natural materials and do not contain harmful chemicals. However, we recommend keeping small items out of reach of children to prevent ingestion. We acknowledge that the use of diatomaceous earth household products may not be suitable for certain individuals.
  • Are Botanic SG's diatomaceous earth products certified as asbestos - free ?
    Our diatomaceous earth products are certified as asbestos-free .They have been professionally tested by an established Singapore registered laboratory service provider that is accredited by the Singapore Accreditation Council (SAC) to ensure they meet the highest safety standards. SAC is the national accreditation body.
  • Why is it important that the laboratory service provider testing for asbestos is accredited by the local authority?
    It is crucial that the laboratory service provider testing for asbestos is accredited by the local authority because accreditation ensures that they have met specific standards and requirements set by the governing body. This accreditation indicates that the laboratory has the necessary expertise, technical capabilities, and equipment to accurately test for asbestos presence. Additionally, accreditation provides assurance that the testing process complies with industry regulations and best practices, ensuring reliable and trustworthy results. By choosing an accredited laboratory service provider, customers can have confidence in the accuracy and integrity of the asbestos testing process, ultimately ensuring the safety and well-being of their home and loved ones. At Botanic, we prioritize the use of accredited laboratory service providers to guarantee the highest quality testing for our home goods and prioritize the safety and peace of mind of our customers.
  • What types of diatomaceous earth household products does Botanic SG Pte Ltd offer?
    Botanic SG Pte Ltd offers a variety of diatomaceous earth household products, including stone bath mats, coasters, sink caddies, pet dish saucers, plant saucers, and more. Each product is designed to offer functionality, sustainability, and aesthetic appeal.
  • How do I use diatomaceous earth household products effectively?
    Using diatomaceous earth household products is simple. For example, our stone bath mats can be placed in bathrooms to absorb excess moisture and prevent slipping. Coasters can be used to absorb condensation from glasses and prevent water rings on surfaces.
  • Can I purchase Botanic SG's products online?
    Yes, you can purchase our diatomaceous earth household products online through our website. We offer secure payment options and provide shipping to addresses within Singapore.
  • Where can I find Botanic SG's products offline?
    Our Products are made available offline once we conclude our agreement with selected retailers . You can check our website or contact us for a list of offline locations once they are made available.
  • How do I clean and maintain diatomaceous earth household products safely?
    When it comes to cleaning and maintaining diatomaceous earth household products , it's important to prioritize safety and eco-friendliness. To clean these products, start by wiping them down with a damp cloth to remove any surface dirt or residue. For a deeper clean, mix a small amount of mild soap with water and gently scrub the product with a soft brush or sponge. After cleaning, thoroughly rinse the item and allow it to air dry completely. Avoid using harsh chemicals or abrasive scrubbers as they can damage the diatomaceous earth material. In terms of maintenance, it's best to store these products in a dry area to prevent moisture buildup and to prolong their lifespan. By following these gentle cleaning and maintenance practices, you can ensure that your diatomaceous earth household products remain beautiful, functional, and eco-friendly for years to come.
  • What if I have a question or issue not addressed in the FAQs?
    If you have any further questions or encounter any issues with our products, please don't hesitate to contact our founder at ken@botanic.sg. We're here to assist you and ensure your experience with Botanic SG is positive and enjoyable.
  • What if I decide to use sandpaper to remove stains on my Stone Bath Mat?
    Should you decide to use sandpaper to remove stains , it is important to work on it when it is wet and wear protective gear such as safety goggles, a dust mask, gloves to prevent inhalation of harmful particles and skin irritation. You should also make sure that no other people or pets is around or near you.
  • How do you source your products ?
    We conduct extensive research to identify reputable diatomaceous earth household goods manufacturers with a proven track record of producing safe and high-quality products. This involves scrutinizing manufacturer credentials, product quality standards, and certifications.
  • What products are handmade ?
    The Tranquil Toothbrush Holder and the Sanguine Sink Caddy are carefully handcrafted with meticulous care. While mechanical tools may assist in the process, the skilled manual work of the artisan remains paramount in creating these practical, beautiful, artistic, decorative, and functional pieces.
  • How do I pay using PayNow for my purchase on Botanic SG Pte Ltd?
    To complete your purchase using PayNow, here are the steps: Click on the tab, Place Order and Pay on the checkout page . Make payment only after you received your Order Number via email. Simply click on the QR code link found in your email or key in Botanic SG Pte Ltd UEN 202347651H. Include your Order Number in your Paynow transaction.
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