Privacy Policy

At Botanic SG Private Limited, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered from individuals who interact with our website, online platforms, and offline channels when purchasing diatomaceous earth household products.

1. Information Collection

Personal Information: When you make a purchase or interact with our website or offline channels, we may collect personal information such as your name, address, email address, phone number, and payment details.
Device Information: We may collect information about the device you use to access our website or online platforms, including IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.

2. Use of Information:

We use the information we collect for the following purposes:

Processing and fulfilling orders for our diatomaceous earth household products.
Communicating with customers regarding orders, product updates, promotions, and customer service inquiries.
Analyzing website usage and trends to improve our products and services, enhance user experience, and personalize content.
Preventing fraudulent activities and ensuring the security of our website and customers' information.

3. Disclosure of Information:

We may disclose personal information to third-party service providers, such as payment processors, shipping companies, and marketing agencies, to facilitate order processing, delivery, and marketing activities.

We may also disclose personal information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We implement appropriate technical and organizational measures to safeguard the security and confidentiality of customers' personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link provided in our emails if applicable.

7. Updates to Privacy Policy:

We may update this Privacy Policy from time to time without any prior notification to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

By interacting with our website, online platforms, or offline channels, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.